Do I need a reservation to travel with Shuttle "U"?
No, however, reservations are recommended as standby passengers are on a space available basis.
Does Shuttle "U" stop at all listed locations?
The driver only stops at locations with confirmed reservations. This is one of the reasons we recommend advance reservations.
Do you accomodate children who travel alone?
Children aged 16 and older are considered to be adults and the adult fare applies. Children aged 13,14 and 15 years old may also ride unaccompanied by an adult, but only when a permission slip has been signed and must pay the full adult fare of $34 one way, and $56 round trip.
What methods of payment do you accept?
We accept all major credit cards. The credit card charge will be posted to your account the day before your scheduled travel plans. Of course, you may always pay cash or submit a credit card to the driver.
What are the luggage limitations?
The normally accepted practice is 2 standard suitcases and one carryon per person.
What happens if I miss my shuttle connection to or from the airport?
If your scheduled plans change, please contact us immediately so that we can hopefully resolve the schedule conflict.
Where am I picked up at the airport?
When you arrive from your flight, please call the office at 1-800-606-6575 and we will give you instructions on pickup location and time.
Do you allow pets?
ONLY small dogs which fit into an 11" cage and be placed under the seat will be allowed. Cats and other types of animals will NOT be allowed to travel on Shuttle "U".
Do you have a courier service?
Yes, we do, but only beween the airport and the Prescott Shuttle Office and back. The fee is $15 per package. A reservation must be made for pick up. If it is a box you need to call for size and weight limitations.
Cancellations or changes within 24 hours prior to travel and anytime after the date and time of service are non-refundable.
Shuttle "U" and/or personnel are not responsible for lost or damaged luggage.
When using on-line credit card payments, your card will be charged immediately instead of waiting until the day before travel.